Cookies Policy | Wyns Casino

What cookies are

Cookies are small text files or similar data files that a website may store on your computer, tablet, mobile phone or another internet-connected device. They allow a website to recognise a device and remember certain information between visits. Some cookies are created by the website you are visiting, while others may be placed by service providers that support website operation, analytics, security or other functions.

Cookies can be session cookies or persistent cookies. Session cookies usually remain on your device only while your browser is open and are removed when the session ends. Persistent cookies remain for a set period or until you delete them. Their duration can vary depending on their purpose. Similar technologies may include pixels, tags, local storage, software development kits and other tools that collect or store information about a device or website activity.

A cookie does not normally identify you by name on its own. However, information collected through cookies may be combined with account, device or usage information and may then be associated with you. How this information is handled is explained in the Privacy Policy. Where required, consent will be requested before non-essential cookies are used.

Why cookies are used

To make pages, account features and other website functions work as intended.
To maintain a secure connection and help identify unusual, suspicious or unauthorised activity.
To remember preferences, settings and choices made during a visit.
To understand how visitors navigate the website and which content is useful.
To monitor website performance, identify errors and improve the user experience.
To support communications, promotions or advertising where permitted and where the relevant choices have been provided.
To help apply age, identity, account, safety and responsible gambling controls where relevant to the service.

Types of cookies we may use

Strictly necessary cookies

These cookies are needed for essential website functions. They may support navigation, account access, session management, security, fraud prevention, load balancing and the delivery of requested services. Without these cookies, parts of the website may not operate correctly. Because they are necessary for the website to function, they may not be available for complete opt-out through the website preference tool. You may still be able to block them through your browser, but doing so can prevent access to some pages or account features.

Preference and functionality cookies

These cookies remember choices you make so the website can provide a more convenient experience. For example, they may remember language, region, display or cookie settings, where those features are available. They can reduce the need to repeat selections when you return. If you reject or remove these cookies, the website may still be available, but preferences may not be retained and some features may be less convenient.

Analytics and performance cookies

These cookies help us understand how visitors use the website. They may provide information about pages visited, time spent on a page, links selected, browser type, device type, approximate location and technical errors. This information is generally used in an aggregated or pseudonymous form to measure performance and improve content, design and functionality. Analytics information may also help identify pages that are difficult to use or services that require attention.

Advertising and marketing cookies

Where used and permitted, these cookies may help measure the effectiveness of campaigns, limit repeated advertising, understand interactions with promotional content and display information that may be more relevant to a visitor. They may be placed by Wyns Casino or by selected third-party providers acting on its behalf. Marketing cookies will not be used to avoid or weaken responsible gambling safeguards. We may also apply exclusion, suppression or other controls intended to reduce marketing to people who should not receive gambling communications.

Third-party cookies

Some website functions may be provided by third parties. These providers may use their own cookies or similar technologies to deliver security, payment support, analytics, technical services, advertising or embedded content. Third parties may process information under their own privacy notices and terms. We take reasonable steps to use providers that are appropriate for the service, but their practices may change independently. You should review the relevant third-party information where it is made available.

Your choices and cookie controls

When you first visit the website, a cookie notice or preference tool may allow you to accept, reject or customise non-essential cookies. Your choices may be stored in a cookie or similar file so that the notice does not appear unnecessarily on every visit. If you change your browser, delete your cookies or use another device, you may need to make your selection again.

You can also manage cookies through the settings in your web browser. Most browsers allow you to view, delete, block or restrict cookies, and may provide options to warn you before a cookie is stored. Browser controls differ between providers and devices. Instructions are generally available in the browser's help or privacy settings. You can also manage certain advertising preferences through tools made available by relevant advertising or technology providers.

Blocking all cookies may affect the availability, security or performance of the website. In particular, account login, session management, security checks, preferences and other essential features may not work correctly. Deleting cookies does not necessarily delete information already collected or stored in an account or by a service provider. It may also reset preferences without removing underlying records.

Cookie choices are separate from other privacy choices. For example, disabling analytics cookies does not necessarily stop all information processing connected with an account, legal obligations, security monitoring or transactions. Likewise, disabling marketing cookies may not remove all advertising, but it may reduce personalised or measured advertising. Where available, you can use the preference tool to review the categories that can be controlled.

Responsible gambling and privacy choices

Cookie settings do not replace account controls or responsible gambling tools. If you want to take a break, restrict access, set a limit or seek support, use the responsible gambling options made available through the website or account area. Marketing preferences can also be changed where those controls are offered. Requests to stop promotional communications may not immediately affect communications already in progress, and some service or legal messages may still be sent where necessary.

Updates, retention and contact

The cookies used on a website may change over time. Changes can result from updates to website functions, security requirements, analytics arrangements, service providers, legal requirements or improvements to the user experience. We may update this Cookies Policy to reflect those changes. The latest version will be made available on the website, and the effective date may be shown with the policy where appropriate. You should check this page periodically if you want to stay informed.

Information collected through cookies may be retained for different periods depending on its purpose. Essential security or account-related information may be kept for as long as needed to operate the service, protect users, meet legal duties or resolve disputes. Analytics, preference and marketing information may have different retention periods. When information is no longer required, it may be deleted, anonymised or securely disposed of, subject to applicable obligations and legitimate business needs.

If you have a question about this policy, your cookie choices or the handling of personal information, please use the contact method or privacy request process made available on the Wyns Casino website. Do not include unnecessary sensitive information in a general enquiry. We may need to verify your identity before responding to a request involving an account or personal information.

This policy provides general information about cookies and similar technologies. It does not change the Terms and Conditions, Privacy Policy, responsible gambling information or any other rules that apply to use of the website. If there is an inconsistency between this policy and a binding legal document, the applicable legal document will apply to the extent permitted by law.